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Refund Policy

Refund Policy

Welcome to www.universaladviser.com Website (the “Website”) operated by Universal Adviser Migration Services Pvt. Ltd.

This Terms of Service shall be a Legally binding agreement between you the User (‘You’, ‘your’, ‘User’, including all its grammatical Variations) and Universal Adviser Migration Services Pvt. Ltd. (‘UNIVERSAL ADVISER’, ‘We’, ‘Our’, ‘Us’, with all its grammatical variations) and this Terms of services shall be construed to be in absolute compliance with all the statutory or other laws dealing with digital contracts and hence don’t need a physical signature.

IMPORTANT: Under any circumstances, Universal Adviser will not issue refunds for early service withdrawal.

1. Changes in Rules/Regulations/Laws

If the immigration law changes anytime you have signed this agreement, anytime during the processing of your application & due to this change of law, you are now ineligible to apply for Migration: Universal Adviser will refund 20% of the consultation charges paid by the client to Universal Adviser Migration Services.

2. Return of Application

The client understands and accepts that Embassy/High Commission uses its discretion in processing the application as per the required skills else return the application with the refund of the visa fee. In case of return of the application by the Embassy/High Commission, Universal Adviser will refund 20% of the consultation charges paid to the company by the client.

3. Rejection of Application

In case of rejection by the Embassy/High Commission, Universal Adviser will refund 30% of the consultation charges paid to Universal Adviser by the client.

The refund will be made within 90 working days after the client submits the Refund Form, Copy of the rejection letter, Copy of the rejection stamp on the passport and a copy of the Universal Adviser receipt.

Universal Adviser will provide no refund if the visa is rejected for any of the following reasons:

Universal Adviser will provide no refund (100% nonrefundable) for any of the following reasons:

Penalty & Refund in case of non-submission of documents

In the event of non-submission of any document to Universal Adviser as required within 60 working days, the client is liable to pay a percentage of the Universal Adviser fee as a penalty to revive his/her immigration application. Hereby, the client is liable to pay a penalty of 30% of the Universal Adviser service fee to process his/her application further. Failure to pay this will result in the closure of the case and Universal Adviser is not liable to provide any further service or refund any percentage of the fee tithe client. In the event of any further delay after 120 days the case would be put under voluntary abandonment and Universal Adviser will not be liable to process the application further. In this case, the client will not be entitled to a refund of any fees previously paid to Universal Adviser Migration Services Client understands and accepts that the approval of his/her immigration application is purely at the discretion of the High Commission and the approval of his/her visa is purely at the discretion of the High Commission.

We hereby provide processing services, which increases the chances of approval and do not, in no way, guarantees that the client will receive a visa from the High Commission.

For further details, please reach out to us on +91 7000000000 or you can e-mail us on support@universaladviser.com. One of our representatives will get back to you at the earliest.

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