Contact Info
- Ansal Tower, 1006 - 1009, 10th Floor
Nehru Place, New Delhi, Delhi 110019 - +91 7303450222
- info@universaladviser.com
- Office Hrs: Today 9.00am to 6.00pm
Terms & Conditions
About the Website
Universal Adviser (www.universaladviser.com) is an independent entity.
Affiliation
We (Universal Adviser) are not affiliated with any government or government agency for visas. We provide consultation, documentation, application filling, and concierge services for immigration/visas and instead of a service fee. It maintains www.universaladviser.com, a private website, which offers general information on issues related to immigration/visas. We are neither a legal firm nor provide any kind of legal service or suggestion to its users. By accessing our website, you agreed to use the provided reference purposes only and not as professional advice. We do not offer legal advice, opinions or recommendations to our users about their legal rights, remedies, defences, options or legal strategies.
Certifications
Universal Adviser has passed rigorous background checks that ensure our validity and the overall legitimacy of our business.
Intellectual property rights
Universal Adviser holds the copyright of all content, layout, design, data, graphics, trademarks and logos under the www.universaladviser.com domain. The content is protected by Indian and international copyright laws. Universal Adviser will do its utmost to protect the rights of employees, customers, members and intellectual property rights.
Legal Firm and Choice of Law
By using our website (www.universaladviser.com) and purchasing our services, you enter into a legal contract with Universal Adviser. This also means that you agreed the prevailing party in a civil lawsuit may be awarded reasonable attorney’s fees.
Personal Use Limitation
The information provided by Universal Adviser via emails, website content, services, products etc is for your personal and non-commercial use.
In many circumstances, you are not allowed to copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, or other content, products or services obtained from Universal Adviser without prior written permission from us.
Universal Adviser Newsletter
www.universaladviser.com (website) provides a free newsletter. It is an Opt-Out service allowing the users to remove his/her email address from the newsletter at any time. We do not share your email with any third party.
Links
Our website (www.universaladviser.com) contains hyperlinks that may take you out of the website. These links are included on the website for your convenience. However, this does not mean any endorsement or approval by Universal Adviser and we cannot be held responsible or framed for any links to and from the website (www.universaladviser.com).
Refund Policy
1. Changes in Rules/Regulations/Laws
If the immigration law changes anytime you have signed this agreement, anytime during the processing of your application & due to this change of law, you are now ineligible to apply for Migration: Universal Adviser will refund 20% of the consultation charges paid by the client to Universal Adviser Migration Services.
2. Return of Application
The client understands and accepts that Embassy/High Commission uses its discretion in processing the application as per the required skills else return the application with the refund of the visa fee. In case of return of the application by the Embassy/High Commission, Universal Adviser will refund 20% of the consultation charges paid to the company by the client.
3. Rejection of Application
In case of rejection by the Embassy/High Commission, Universal Adviser will refund 30% of the consultation charges paid to Universal Adviser by the client.
The refund will be made within 90 working days after the client submits the Refund Form, Copy of the rejection letter, Copy of the rejection stamp on the passport and a copy of the Universal Adviser receipt.
Universal Adviser will provide no refund if the visa is rejected for any of the following reasons:
- 1. Failure of medicals by the client or his/her family members included in the application.
- 2. Failure to provide a genuine Police Clearance Certificate, which is not more than 3 months old.
- 3. Submission of fraudulent, forged/false or fabricated documents with your application.
- 4. Prior violation of any immigration or visa law by the client or any of his/her family members included in the application.
- 5. Late submission of any documents requested by the consulate at a later stage.
- 6. The client also understands and accepts that no refund will be given if the client withdraws/abandons his/her application or decides to drop out, due to any reason, during the preceding after s/he sign-ups. No claim will be paid if you withdraw your case/application for any personal reasons.
Universal Adviser will provide no refund (100% nonrefundable) for any of the following reasons:
- if a visa interview is requested by the Embassy/High Commission and the Candidate fails to attend.
- If the client fails to get the required score in IELTS to meet the eligibility criteria and as advised by the Universal Adviser consultant.
Penalty & Refund in case of non-submission of documents
In the event of non-submission of any document to Universal Adviser as required within 60 working days, the client is liable to pay a percentage of the Universal Adviser fee as a penalty to revive his/her immigration application.
Hereby, the client is liable to pay a penalty of 30% of the Universal Adviser service fee to process his/her application further. Failure to pay this will result in the closure of the case and Universal Adviser is not liable to provide any further service or refund any percentage of the fee tithe client. In the event of any further delay after 120 days the case would be put under voluntary abandonment and Universal Adviser will not be liable to process the application further. In this case, the client will not be entitled to a refund of any fees previously paid to Universal Adviser Migration Services Client understands and accepts that the approval of his/her immigration application is purely at the discretion of the High Commission and the approval of his/her visa is purely at the discretion of the High Commission.
We hereby provide processing services, which increases the chances of approval and do not, in no way, guarantees that the client will receive a visa from the High Commission.
Responsible Use and Conduct
When you visit our website and access the information, you agree to use the information, resources, services, products or tools provided either directly or indirectly only as permitted by:
- (a) The terms of this User Agreement; and
- (b) Applicable laws, regulations and generally accepted online practices or guidelines.
- Providing access to online case-management tools.
Wherein, you understand that:
- 1. To access the resources on our website (www.universaladviser.com) you may be required to provide some personal information like name, contact number, work experience, etc. as per the registration process or as part of your ability to use the resources. You agree that any information provided is accurate, correct, and up to date.
- 2. When you access our resources, you are responsible for maintaining any login information that is confidential associated with your account on our resources. Accordingly, you are responsible for all activities that occur under your account/s.
- 3. Any access or attempts to access any of the resources by any means other than the ones we provide are strictly prohibited by Universal Adviser. You hereby agree not to access any of the resources through any unethical, automated or unconventional means.
- 4. Engaging in any activity that interferes with our resources (including the servers and/or networks) is strictly prohibited.
- 5. Any attempt to copy, duplicate, sell, reproduce, trade, or resell any of our resources is strictly prohibited.
- 6. You will be solely responsible for any damage, loss, or consequences that we may have to incur (directly or indirectly) due to any unauthorized activity by you, as explained above. This may also incur civil or criminal liability.
- 7. There are many open communication tools on the website, like public chat, reviews, product ratings, blog posts, service ratings. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. it is your responsibility to use these tools responsibly and ethically, as we do not monitor or pre-screen the content posted across the communication tools. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not post, share, upload, or otherwise distribute any content that:
- Is threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, illegal, or contains any type of suggestive, inappropriate, or explicit language;
- Violates on any trademark, trade secret, patent, copyright, or other proprietary rights of any party;
- Contains any type of unsolicited or unauthorized advertising;
- Impersonates any person or entity, including any www.universaladviser.com employees or representatives. We hold the right, at our sole discretion, to remove any content that is objectionable, harmful, inaccurate, and offensive or violates any third party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post or choose to post any such content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
- 8. We do not assume any liability for any content posted by you or any other third party users of our website. Any such content posted using any open communication tools on our website, provided it does not violates the copyrights or trademarks of any third party become the property of www.universaladviser.com, and we hold a perpetual, worldwide, royalty-free, and exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only applies to content posted via an open communication tool as described and does not refer to the information provided as part of the registration process, necessary to use our Resources. The information provided as part of the registration process is covered under our privacy policy.
- You agree to indemnify and hold harmless www.universaladviser.com and its parent company and affiliates, and their team members or employees, from and against all losses, expenses, damages and costs, including reasonable attorneys fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defence of any claim for which we are entitled to indemnification under this User Agreement. In such an event, you shall provide us with such cooperation as is reasonably requested by us.
Privacy
Universal Adviser is highly concerned about the privacy of its clients and has created a separate Privacy Policy page with detailed information on how we collect, process secure, and stores your private information. The Privacy Policy is included under the scope of this User Agreement. To read the Privacy Policy, click here.
Limitation of Warranties
By using/accessing our website, you agree and understand that all Resources we provide areas available and we do not represent or warrant to you that:
- Our resources will meet your needs or requirements.
- The use of our Resources will be error-free, timely, uninterrupted, or secure.
- The information obtained from our resources will be accurate or reliable, and
- any defects in the operation or functionality of any Resources will be repaired or corrected.
Furthermore, you understand and agree that:
- v) You are solely responsible for any content downloaded or obtained (otherwise) that causes any damage to your computer or other devices or any loss of data incurred after downloading any such content.
Any information or advice, whether expressed, implied, written or oral, obtained by you from www.universaladviser.com or through any of the resources provided by the company creates any guarantee or warranty any condition of any kind, except for the ones outlined in this User Agreement.
Limitation of Liability
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. www.universaladviser.com will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
Copyrights/Trademarks
All content and materials available on www.universaladviser.com, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of www.universaladviser.com and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited unless specifically authorized by www.universaladviser.com.
Termination of Use
By accessing our website, you agree that we may, at our sole discretion, terminate or suspend access to all or any part of our website and Resources with or without any notice or reason, including, without limitation, breach of this User Agreement.
Any activity of illegal, fraudulent or abusive nature may be grounds for concluding your relationship and the entire matter may be referred to the appropriate law enforcement authorities.
Upon termination or suspension, you will be immediately ceased from your right to use the resources and we hold the right to delete or make inaccessible any information you may have filed with us, including any login or account information.
Governing Law
This website (www.universaladviser.com) is controlled by Universal Adviser Migration Services Pvt. Ltd. and can be easily accessed all over the world. By accessing the website (www.universaladviser.com) you agree to the laws of India without any conflict, objection or disagreement.
Furthermore, any action to enforce this User Agreement shall be brought to the courts located in the same city, where the Corporate and Registered Office of the Website owner, i.e. Universal Adviser is located.
Guarantee
Universal Adviser (www.universaladviser.com) disclaims all types of warranties and conditions of any kind whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.
Contact Information
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:
